What is two-factor authentication?

Two-Factor Authentication (2FA) is an additional security layer to your password. With 2FA enabled on your account, you will have to provide your 2FA code when performing certain actions on the app.

Will resetting my authenticator settings disable 2FA protection?

Resetting your authenticator settings will disable 2FA protection for both your Crypto.com App and Exchange accounts. For better protection of your account, please remove the previous authentication key from your authenticator app immediately and re-enable 2FA once your 2FA has been reset.

Why does 2FA fail on crypto com?

In most cases, 2FA fails because the time on each device is not synchronized. For 2FA to function properly, the date and time on the device on which you are logging in to ProtonMail must be exactly the same as those of the device where you receive your 2FA code. How long does it take to reset 2FA on Crypto com?

What happens if I Reset my authenticator settings?

** Resetting your Authenticator settings will disable your 2FA protection on both your Exchange account and the Crypto.com Main App account. To help protect your account, please immediately remove the previous authentication key from your authenticator and re-enable 2FA once your 2FA has been reset.